Case study
AMS is proud to partner with our client who operates one of the world’s largest networks of private aviation terminals, serving business and private aviation customers. Headquartered in North America, our client boasts hundreds of locations, and with a workforce in the thousands, provides world-class service in a number of countries across the globe.
At a glance
As a fixed base operator (FBO), our client provides private aircraft with essential ground services like fueling, hangarage, maintenance, repair and overhaul. They deliver world-class amenities and facilitate red carpet arrivals, baggage handling, concierge assistance, catering and valet services.
Results:
- Reduced recruitment agency reliance from 43% to 23%
- Saved over £500,000 in recruitment fees
- Reduced candidate time-in-process from 110 days to 33 days
The client feedback was overwhelmingly positive: “The time between candidate application submission to interview scheduling reduced from days to minutes. The end-to-end process also shifted additional tasks, such as offer creation, from managers to recruiters.”
The process focused heavily on compliance, ensuring our client compliantly captured candidate feedback. They continue, “With support from AMS, our communication and responsiveness have improved tremendously, overall bringing in the highest quality of candidates we have ever seen.”
The challenge
With over 160 bases across the USA and Canada supporting more than 1,800 hires annually, the importance of maintaining quality of hire and reducing attrition is paramount to our client. Getting this wrong, or experiencing delays, is not an option.