AMS’s AI conversational tool reduces Burger King’s time-to-hire by 21%

Ground-breaking AI tool driving hiring success for hospitality industry.

28 May 2024 – AMS, the global talent solutions business, has partnered with US based Starboard Investments, one of the largest Burger King franchises in North America, to deliver AI technology which is reducing time-to-hire by 21%. The partnership demonstrates technology which is transforming hospitality hiring and which further strengthens AMS’s presence across a diverse range of industry sectors throughout the US.

AMS’s ground-breaking conversational AI platform, ‘Hourly by AMS’ screens candidates in less than 2 minutes, streamlining the interview process and reducing the administrative burden required enabling hiring managers to spend more of their time with the right candidates. This next-generation AI technology provides a completely conversational experience from explore-to-offer in a single built-for-mobile solution and delivers speed and precision for candidates and hiring managers.

With implementation in as little as 8 weeks, ‘Hourly by AMS’, cements AMS’s leadership position in the implementation, integration and utilization of safe and ethical AI.

Chip Holmes, Managing Director, Client Services Americas at AMS commented: “Our partnership with Starboard Investments and their Burger King franchises has been best in class. Not only do our cultures and values align, our AI technology, driven by ‘Hourly by AMS’ has provided immediate results. The outcomes have been undeniable; in less than 8 weeks, more than 800 candidates applied across 43 restaurant locations, taking just 2 minutes for successful candidates to be screened and interviews scheduled which amounted to a 21% decrease in time-to-hire. The impact has not gone unnoticed, far exceeding expectations and setting a new standard for recruitment excellence enabling us to navigate the ever-changing complexities of an industry where staffing needs fluctuate rapidly.”

Monte Jump, Brand President, Burger King Franchise went on to add: “ ‘Hourly by AMS’ is a great example of an AI solution that businesses across the restaurant sector urgently need right now. The use of its conversational AI technology has significantly expedited the candidate screening and interview scheduling process in less than 2 minutes, which gives us more time to focus on the service we provide our customers and is in line with our core belief that customers are at the forefront of every touchpoint! Prior to the implementation of ‘Hourly by AMS’ our restaurants grappled with the arduous task of manually screening candidates and coordinating interview schedules – thankfully this is now in the past allowing us to focus on increasing efficiency, accuracy and scalability throughout the entire recruitment process.”